IMPORTANT INFORMATION

If you are making a booking for more than 28 passengers, group booking or special events, please call 0414 708 020 for a prompt quote.

Please note that All New Year’s Eve and New Year’s Day booking enquiries can only be made by Email or Phone call only. Surcharges apply for these times.

    WHY WE COLLECT YOUR CREDIT CARD DETAILS

Your credit card detail is collected at this time to secure your booking only, Your credit card will not be charged until on the day of travel once the job is completed. You can also pay on board on the day by cash or with any major credit card. Payments made by AMEX attract a 2.0% surcharge other credit cards Visa & Mastercard 1.60% surcharge Visa & Mastercard Debit/Prepaid 0.90% surcharge.

Please ensure your group is ready to depart 15 minutes prior to the specified departure time(s) otherwise a per/minute waiting charge will apply. We ask that you give a minimum of  30 to 45 minutes notice if you wish to change the departure time or make a return booking time on the same day of travel, Subject to availability on the day

Any cancellation the day  before the booked date and departure time will incur a 50% charge. Any bookings cancelled on the same day of travel will incur a 100% charge. All fares are charged based on the number of passengers for which the trip was booked for, or the number of people who travel, whichever is the greater number.

Please finalise passenger numbers & booking details 2 days in advance of your travel date. All cancellations must be emailed and acknowledged by Sydney Cove water Taxis, Sydney Cove Water Taxis reserves the right to charge your credit card account if required.

Varying surcharges apply to bookings outside of normal water taxi trading hours of  09:00am to 10:30pm. The amount is shown in the final quote.

Please allow 12 Hrs for confirmation of your booking.